Legal & Compliance
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The original version can be found here: Datenschutzerklärung
Privacy Policy
A. Name and address of the person responsible
The responsible party within the meaning of the General Data Protection Regulation and other national data protection laws of the Member States as well as other data protection regulations is:
Bilendo GmbH
Fürstenfelder Str. 9
80331 Munich
Germany
Phone: 089-244132100
Email: legal@bilendo.de
Website: www.bilendo.de
B. Name and address of the data protection officer
The data protection officer of the person responsible is:
Rechtsanwalt Wolfgang Steger
Zertifizierter Datenschutzbeauftragter DSB – TÜV
Am Neuen Weg 21
82041 Oberhaching
Email: steger@ra-steger.info
Phone: 0178-7714857
C. General information on data processing
1. Scope of the processing of personal data.
We collect and use personal data of our users in principle only to the extent necessary to provide a functional website and our content and services. In the broadest sense, the term 'website' also includes the actual use of the product or service of Bilendo because the cloud-based product offering is available as a pure browser solution. The collection and use of personal data of our users is regularly carried out only with the consent of the user. An exception applies in those cases where obtaining prior consent is not possible for actual reasons and the processing of the data is permitted by legal regulations.
2. Legal basis for the processing of personal data
Insofar as we obtain the consent of the data subject for processing operations involving personal data, Article 6 (1) (a) of the EU General Data Protection Regulation (GDPR) serves as the legal basis for the processing of personal data.
When processing personal data that is necessary for the performance of a contract to which the data subject is a party, Art. 6 (1) (b) DSGVO serves as the legal basis. This also applies to processing operations that are necessary for the performance of pre-contractual measures. Insofar as processing of personal data is necessary for compliance with a legal obligation to which our company is subject, Art. 6 (1) lit. c DSGVO serves as the legal basis.
In the event that vital interests of the data subject or another natural person make processing of personal data necessary, Art. 6 (1) lit. d DSGVO serves as the legal basis.
If the processing is necessary to protect a legitimate interest of our company or a third party and if the interests, fundamental rights and freedoms of the data subject do not override the first-mentioned interest, Art. 6 (1) f DSGVO serves as the legal basis for the processing.
3. Data deletion and storage period
The personal data of the data subject will be deleted or blocked as soon as the purpose of storage ceases to apply. In addition, storage may take place if this has been provided for by the European or national legislator in Union regulations, laws or other provisions to which the controller is subject. Data will also be blocked or deleted if a storage period prescribed by the aforementioned standards expires, unless there is a need for further storage of the data for the conclusion or performance of a contract.
D. Provision of the website and creation of log files
1. Description and scope of data processing
Each time you visit our website, our system automatically collects data and information from the computer system of the calling computer.
(1) Information about the browser type and version used
(2) The operating system of the user
(3) The user's Internet service provider
(4) The IP address of the user
(5) Date and time of access
(6) Restricted: Websites from which the user's system accesses our website
(7) Restricted: Websites that are accessed by the user's system via our website
The data is also stored in the log files of our system. A storage of this data together with other personal data of the user does not take place.
The log files contain IP addresses or other data that allow an assignment to a user. This could be the case, for example, if the link to the website from which the user arrives at the website or the link to the website to which the user goes contains personal data. The data is also stored in the log files of our system. Not affected by this are the IP addresses of the user or other data that allow the data to be assigned to a user. A storage of this data together with other personal data of the user does not take place.
2. Legal basis for data processing
The legal basis for the temporary storage of the data and the log files is Art. 6 para. 1 lit. f DSGVO.
3. Purpose of data processing
The temporary storage of the IP address by the system is necessary to enable delivery of the website to the user's computer. For this purpose, the user's IP address must remain stored for the duration of the session.
The storage in log files is done to ensure the functionality of the website. In addition, we use the data to optimize the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context.
These purposes are also our legitimate interest in data processing according to Art. 6 para. 1 lit. f DSGVO.
4. Duration of storage
The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended.
In the case of storage of data in log files, this is the case after seven days at the latest. Storage beyond this period is possible. In this case, the IP addresses of the users are deleted or alienated, so that an assignment of the calling client is no longer possible.
5. Objection and elimination possibility
The collection of data for the provision of the website and the storage of the data in log files is mandatory for the operation of the website. Consequently, there is no possibility of objection on the part of the user.
E. Use of cookies
a) Description and scope of data processing
Our website uses cookies. Cookies are text files that are stored in the Internet browser or by the Internet browser on the user's computer system. When a user accesses a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again.
We use cookies to make our website more user-friendly. Some elements of our website require that the calling browser can be identified even after a page change.
The following data is stored and transmitted in the cookies:
The following is a listing of the stored data.
(1) Language settings
(2) Log-in information
(3) Cookie Opt-Out Settings
We also use cookies on our website that enable an analysis of the user's surfing behavior.
In this way, the following data can be transmitted:
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(1) Use of website functions
(2) Product settings e.g. to improve user-friendliness
The user data collected in this way is pseudonymized by technical precautions. Therefore, an assignment of the data to the calling user is no longer possible. The data is not stored together with other personal data of the users.
When calling up our website, users are informed by an info banner about the use of cookies for analysis purposes. In addition, reference is made to the Cookie Policy and Privacy Policy. In this context, the user is asked to set non-functional cookies. Cookies are actively set and activated by the user. Once given, consent to the processing of personal data used in this context can be subsequently revoked at any time. In this context, there is also a reference to this privacy policy and Cookie Policy.
b) Legal basis for data processing
The legal basis for the processing of personal data using cookies is Art. 6 (1) lit. f DSGVO. The legal basis for the processing of personal data using cookies for analysis purposes is Art. 6 para. 1 lit. a DSGVO if the user has given his consent in this regard. Further information on required and non-required cookies, as well as an option to revoke your consent, is available on our website.
c) Purpose of the data processing
The purpose of using technically necessary cookies is to simplify the use of the website and product for users. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized even after a page change.
We need cookies for the following applications:
(1) Login status via session ID
The user data collected through technically necessary cookies are not used to create user profiles. We use the necessary cookies for the proper operation of the website and to provide basic functionalities. In these purposes, there is a legitimate interest in data processing within the meaning of Art. 6 para.1 p.1 lit. f DSGVO.
The analysis cookies are used for the purpose of improving the quality of our website and its content. Through the analysis cookies, we learn how the website is used and can thus constantly optimize our offer.
(1) User surfing behavior
(2) Usage behavior of the product
(3) Browser, terminal and voice distribution
(4) Preferred functions when using the product
The legal basis for the processing of personal data using cookies for analysis purposes is Art. 6 (1) lit. a DSGVO if the user has consented to this.
d) Duration of storage, possibility of objection and elimination
Cookies are stored on the user's computer and transmitted from it to our site. Therefore, you as a user also have full control over the use of cookies. By changing the settings in your Internet browser, you can disable or restrict the transmission of cookies. Cookies that have already been stored can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all functions of the website in full.
F. Newsletter, E-Books & Whitepapers
1. Description and scope of data processing
On our website you have the possibility to subscribe to a free newsletter and to download free e-books and whitepapers. When registering for the newsletter or downloading the e-books / white papers, the data from the input mask is transmitted to us and the following data is processed:
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(1) Email address (mandatory)
(2) Phone number
(3) Name
(4) Company name
In addition, the following data is collected during registration:
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(1) IP address of the calling computer
(2) Date and time of registration
(3) Status of Opt-in and Double-Opt-in
(4) Status on the consent of storage
(5) Status on consent to send the requested media
(6) Status on consent to send relevant further media
For the processing of data, your consent is obtained during the registration process and reference is made to this privacy policy.
If you download or purchase free e-books or whitepapers on our website and enter your email address, we may subsequently use it to send you a newsletter. In such a case, only direct advertising for our own similar goods or services will be sent via the newsletter.
The data will be used exclusively for sending the newsletter.
2. Legal basis for data processing
The legal basis for the processing of data after registration for the newsletter or by download request of a whitepaper or e-book by the user is Art. 6 para. 1 lit. a DSGVO if the user has given his consent.
The legal basis for sending the newsletter as a result of the paid use or services is § 7 para. 3 UWG.
3. Purpose of data processing
The purpose of collecting the user's email address is to deliver the newsletter or to deliver the requested media such as e-books or white papers as PDFs. The newsletter is sent on the basis of the user's registration on the website.
The collection of other personal data during the registration process serves to prevent misuse of the services or the email address used.
4. Duration of storage
The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. Accordingly, the user's email address will be stored as long as the subscription to the newsletter is active.
The newsletter is sent on the basis of the user's registration on the website. The other personal data collected during the registration process is usually deleted after a period of seven days.
5. Objection and elimination possibility
The subscription to the newsletter can be cancelled by the user concerned at any time. For this purpose, a corresponding link can be found in each newsletter. This also enables the revocation of consent to the storage of personal data collected during the registration process.
G. Contact form and email contact
1. Description and scope of data processing
From time to time, a contact form (chat) is available on our website, which can be used for electronic contact. If a user takes advantage of this option, the data entered in the input mask is transmitted to us and stored. These data are:
At the time of sending the message, the following data will also be stored:
(1) Message content
(2) Email address
The following is a listing of the appropriate data.
(1) The IP address of the user
(2) Date and time of registration
For the processing of data, your consent is obtained in the context of the use of the website and reference is made to this privacy policy. Alternatively, it is possible to contact us via the email address provided. In this case, the personal data of the user transmitted with the email will be stored.
In this context, the data will not be passed on to third parties. The data is used exclusively for the processing of the conversation.
2. Legal basis for data processing
The legal basis for the processing of the data is Art. 6 para. 1 lit. a DSGVO if the user has given his consent.
The legal basis for the processing of data transmitted in the course of sending an email is Art. 6 (1) lit. f DSGVO. If the email contact aims at the conclusion of a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b DSGVO.
3. Purpose of data processing
The processing of personal data from the input mask serves us solely to process the contact. In the case of contact by email, this also constitutes the necessary legitimate interest in processing the data.
The other personal data processed during the submission process are used to prevent misuse of the contact form and to ensure the security of our information technology systems.
4. Duration of storage
The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. For the personal data from the input mask of the contact form and those sent by email, this is the case when the respective conversation with the user has ended. The conversation is terminated when the circumstances indicate that the matter in question has been conclusively clarified and is no longer required for the provision of the service.
5. Objection and elimination possibility
The user has the possibility to revoke his consent to the processing of personal data at any time. If the user contacts us by email, he can object to the storage of his personal data at any time. In such a case, the conversation cannot be continued. In order to revoke the consent to the processing or to object to the storage, you have the possibility to send a corresponding request to us at any time. Calls for revocation to: 089/24413210-0 or email legal@bilendo.de.
All personal data stored in the course of contacting us will be deleted in this case.
H. Webinars
On our website there is the possibility to participate in webinars. For the provision and participation in the webinars, the use of "Zoom" is resorted to.
1. Responsible person
We, Bilendo GmbH, are responsible for data processing directly related to the implementation of "Online Meetings". We would like to point out that insofar as you call up the website of "Zoom", the provider of "Zoom" is responsible for data processing. However, calling up the Internet site is only necessary for using "Zoom" in order to download the software for using "Zoom". You can also use "Zoom" if you enter the respective meeting ID and, if applicable, further access data for the meeting directly in the "Zoom" app. If you do not want to or cannot use the "Zoom" app, then the basic functions can also be used via a browser version, which you can also find on the "Zoom" website.
2. Nature and extent of the processing of personal data
Various types of data are processed when using "Zoom". The scope of the data also depends on the data you provide before or during participation in an "online meeting".
The following personal data are the subject of processing:
(1) User details: first name, last name, phone (optional), email address, password (if "single sign-on" is not used), profile picture (optional), department (optional).
(2) Meeting-Metadaten: Thema, Beschreibung (optional), Teilnehmer-IP-Adressen, Geräte-/Hardware-Informationen.
(3) For records (optional): MP4 file of all video, audio and presentation recordings, M4A file of all audio recordings, text file of the online meeting chat.
(4) When dialing in with the telephone: Specification of incoming and outgoing call number, country name, start and end time. If necessary, further connection data, such as the IP address of the device, may be stored.
(5) Text, audio and video data: You may have the option of using the chat, question or survey functions in an "online meeting". In this respect, the text entries you make are processed in order to display them in the "online meeting" and, if necessary, to log them. To enable the display of video and the playback of audio, the data from the microphone of your terminal device and from any video camera of the terminal device will be processed accordingly for the duration of the meeting. You can switch off or mute the camera or microphone yourself at any time via the "Zoom" applications.
To participate in an "online meeting" or to enter the "meeting room", you must at least provide information about your name.
We use "Zoom" to conduct "online meetings". If we want to record "online meetings", we will transparently communicate this to you in advance and - if necessary - ask for consent. The fact of the recording will also be displayed to you in the "Zoom" app.
If it is necessary for the purposes of logging the results of an online meeting, we will log the chat content. However, this will usually not be the case.
In the case of webinars, we may also process questions asked by webinar participants for the purposes of recording and following up webinars.
If you are registered as a user at "Zoom", then reports on "online meetings" (meeting metadata, telephone dial-in data, questions and answers in webinars, survey function in webinars) can be stored at "Zoom" for up to one month.
The option of software-based "attention monitoring" ("attention tracking") that exists in "Online Meeting" tools such as "Zoom" is deactivated.
Automated decision-making within the meaning of Art. 22 DSGVO is not used.
3. Purpose and legal bases of data processing
We use the tool "Zoom" to conduct telephone conferences, online seminars, video conferences and/or webinars (hereinafter: "Online Meetings"). "Zoom" is a service of Zoom Video Communications, Inc. which is based in the USA. The legal basis for data processing when conducting "Online Meetings" is Art. 6 (1) (b) DSGVO, insofar as the meetings are conducted in the context of contractual relationships. Should no contractual relationship exist, the legal basis is Art. 6 para. 1 lit. f) DSGVO. Here, too, our interest is in the effective conduct of "online meetings". Insofar as personal data of employees is processed by us, Section 26 BDSG is the legal basis for data processing. If, in connection with the use of "Zoom", personal data is not required for the establishment, implementation or termination of the employment relationship, but is nevertheless an elementary component in the use of "Zoom", Article 6 (1) f) DSGVO is the legal basis for data processing. In these cases, our interest is in the effective implementation of "online meetings".
4. Categories of recipients / disclosure of data
Personal data processed in connection with participation in "online meetings" will generally not be disclosed to third parties unless it is intended for disclosure. Please note that content from "online meetings", as well as from face-to-face meetings, is often used precisely to communicate information with seminar participants, interested parties or third parties and is therefore intended for disclosure. Other recipients: The provider of "Zoom" necessarily receives knowledge of the above-mentioned data, insofar as this is provided for in the context of our order processing agreement with "Zoom".
5. Transfer to third countries
"Zoom" is a service provided by a provider from the USA. A processing of personal data therefore also takes place in a third country. We have concluded an order processing agreement with the provider of "Zoom" that complies with the requirements of Art. 28 DSGVO. Furthermore, an appropriate level of data protection is also guaranteed by the conclusion of the so-called EU standard contractual clauses. During registration, reference is made to the data processing by "Zoom" as well as to their data protection provisions.
6. Data deletion and storage period
As a matter of principle, we delete personal data when there is no need for further storage. A requirement may exist in particular if the data is still needed to fulfill contractual services, to check and grant or defend against warranty and, if applicable, guarantee claims. In the case of statutory retention obligations, deletion will only be considered after expiry of the respective retention obligation.
I. Rights of the data subject
If your personal data is processed, you are a data subject within the meaning of the GDPR and you have the following rights vis-à-vis the controller:
1. Right to information
You may request confirmation from the controller as to whether personal data concerning you is being processed by us.
If there is such processing, you can request information from the controller about the following:
(1) the purposes for which the personal data are processed;
(2) the categories of personal data which are processed;
(3) the recipients or categories of recipients to whom the personal data concerning you have been or will be disclosed;
(4) the planned duration of the storage of the personal data concerning you or, if concrete information on this is not possible, criteria for the determination of the storage duration;
(5) the existence of a right to obtain the rectification or erasure of personal data concerning you, a right to obtain the restriction of processing by the controller or a right to object to such processing;
(6) the existence of a right of appeal to a supervisory authority;
(7) any available information on the origin of the data, if the personal data are not collected from the data subject;
(8) the existence of automated decision-making, including profiling, pursuant to Article 22(1) and (4) of the GDPR and, at least in these cases, meaningful information about the logic involved and the scope and intended effects of such processing for the data subject.
You have the right to request information about whether the personal data concerning you is transferred to a third country or to an international organization. In this context, you may request to be informed about the appropriate safeguards pursuant to Art. 46 DSGVO in connection with the transfer. This right of access may be restricted to the extent that it is likely to render impossible or seriously impair the achievement of the research or statistical purposes and the restriction is necessary for the fulfillment of the research or statistical purposes.
2. Right of rectification
You have a right to rectification and/or completion vis-à-vis the controller, insofar as the processed personal data concerning you are inaccurate or incomplete. The controller shall carry out the rectification without undue delay.
Your right to rectification may be limited to the extent that it is likely to make impossible or seriously impair the achievement of the research or statistical purposes and the limitation is necessary for the fulfillment of the research or statistical purposes.
3. Right to restriction of processing
You may request the restriction of the processing of personal data concerning you under the following conditions:
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(1) if you contest the accuracy of the personal data concerning you for a period enabling the controller to verify the accuracy of the personal data;
(2) the processing is unlawful and you object to the erasure of the personal data and request instead the restriction of the use of the personal data;
(3) the controller no longer needs the personal data for the purposes of processing, but you need them for the assertion, exercise or defense of legal claims, or
(4) if you have objected to the processing pursuant to Art. 21(1) DSGVO and it is not yet clear whether the controller's legitimate grounds override your grounds.
Where the processing of personal data concerning you has been restricted, such data may be processed, with the exception of their storage, only with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or a Member State.
If the restriction of processing has been restricted in accordance with the above conditions, you will be informed by the controller before the restriction is lifted. Your right to restrict processing may be limited to the extent that it is likely to render impossible or seriously impede the achievement of the research or statistical purposes and the restriction is necessary for the fulfillment of the research or statistical purposes.
4. Right to erasure
a. Obligation to delete
You may request the controller to delete the personal data concerning you without delay, and the controller shall be obliged to delete such data without delay, if one of the following reasons applies:
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(1) The personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed.
(2) You withdraw your consent on which the processing was based according to Art. 6 (1) a or Art. 9 (2) a DSGVO and there is no other legal basis for the processing
(3) You object to the processing pursuant to Art. 21 (1) DSGVO and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Art. 21 (2) DSGVO.
(4) The personal data concerning you have been processed unlawfully.
(5) The erasure of the personal data concerning you is necessary for compliance with a legal obligation under Union or Member State law to which the controller is subject.
(6) The personal data concerning you was collected in relation to information society services offered pursuant to Article 8(1) DSGVO.
b. Information to third parties
If the controller has made the personal data concerning you public and is obliged to erase it pursuant to Article 17(1) of the GDPR, it shall take reasonable measures, including technical measures, having regard to the available technology and the cost of implementation, to inform data controllers which process the personal data that you, as the data subject, have requested that they erase all links to or copies or replications of such personal data.
c. Exceptions
The right to erasure does not exist insofar as the processing is necessary.
(1) to exercise the right to freedom of expression and information;
(2) for compliance with a legal obligation which requires processing under Union or Member State law to which the controller is subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
(3) for reasons of public interest in the field of public health pursuant to Art. 9(2)(h) and (i) and Art. 9(3) of the GDPR;
(4) for archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes pursuant to Article 89(1) of the GDPR, insofar as the right referred to in Section a) is likely to render impossible or seriously prejudice the achievement of the purposes of such processing, or
(5) to assert, exercise or defend legal claims.
5. Right to information
If you have asserted the right to rectification, erasure or restriction of processing against the controller, the controller is obliged to notify all recipients to whom the personal data concerning you have been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort.
You have the right to be informed about these recipients by the data controller.
6. Right to data portability
You have the right to receive the personal data concerning you that you have provided to the controller in a structured, common and machine-readable format. You also have the right to transmit this data to another controller without hindrance from the controller to whom the personal data has been provided, provided
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(1) the processing is based on consent pursuant to Art. 6 para. 1 lit. a DSGVO or Art. 9 para. 2 lit. a DSGVO or on a contract pursuant to Art. 6 para. 1 lit. b DSGVO and
(2) the processing is carried out with the aid of automated procedures.
In exercising this right, you also have the right to have the personal data concerning you transferred directly from one controller to another controller, insofar as this is technically feasible. The freedoms and rights of other persons must not be affected by this. The right to data portability does not apply to processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
7. Right of objection
You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data relating to you which is carried out on the basis of Article 6 (1) (e) or (f) DSGVO; this also applies to profiling based on these provisions.
The controller shall no longer process the personal data concerning you unless it can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or for the establishment, exercise or defense of legal claims.
If the personal data concerning you is processed for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing; this also applies to profiling, insofar as it is related to such direct marketing. If you object to processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.
You have the possibility, in connection with the use of information society services - notwithstanding Directive 2002/58/EC - to exercise your right to object by means of automated procedures using technical specifications.
You also have the right to object, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out for scientific or historical research purposes or for statistical purposes pursuant to Article 89(1) DSGVO.
Your right to object may be limited to the extent that it is likely to render impossible or seriously impair the realization of the research or statistical purposes and the limitation is necessary for the fulfillment of the research or statistical purposes.
8. Right to revoke the declaration of consent under data protection law
You have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.
9. Automated decision in individual cases including profiling
Sie haben das Recht, nicht einer ausschließlich auf einer automatisierten Verarbeitung – einschließlich Profiling – beruhenden Entscheidung unterworfen zu werden, die Ihnen gegenüber rechtliche Wirkung entfaltet oder Sie in ähnlicher Weise erheblich beeinträchtigt. Dies gilt nicht, wenn die Entscheidung
(1) is necessary for the conclusion or performance of a contract between you and the responsible person,
(2) is permitted by legislation of the Union or the Member States to which the controller is subject and that legislation contains adequate measures to safeguard your rights and freedoms and your legitimate interests; or
(3) is done with your express consent.
However, these decisions may not be based on special categories of personal data pursuant to Article 9(1) of the GDPR, unless Article 9(2)(a) or (g) applies and appropriate measures have been taken to protect the rights and freedoms and your legitimate interests. With regard to the cases referred to in (1) and (3), the controller shall take reasonable steps to safeguard the rights and freedoms of, and the legitimate interests of, the data subject, which shall include, at least, the right to obtain the intervention of a person on the part of the controller, to express his or her point of view and to contest the decision.
10. Right to complain to a supervisory authority
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, workplace or the place of the alleged infringement, if you consider that the processing of personal data concerning you infringes the GDPR.
The supervisory authority to which the complaint has been lodged shall inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy under Article 78 GDPR.
11. Exercise of your rights
If you wish to exercise any of your rights, please submit a request for information, rectification, restriction, deletion, notification, data transmission, objection, revocation, automated decision in individual cases and/or complaint by email to sar@bilendo.de. You will receive confirmation of receipt of the request within 10 days. A staff member will then take care of processing your application and contact you for any queries or further information, if necessary.
a. Description and scope of data processing
The email address, as well as the personal data of the applicant transmitted with the content of the request will be stored. In this context, the data will not be disclosed to third parties, unless this is necessary to achieve the request. The data will be used exclusively for processing the request.
b. Legal basis for data processing
The legal basis for the processing of data transmitted in the course of sending an email request is Art. 6 (1) lit. c DSGVO.
c. Purpose of the data processing
The processing of personal data is solely for the purpose of processing your application.
The other personal data processed during the processing of the application serve to prevent abuse of a right to which you are entitled and to ensure the identity of your person.
d. Duration of storage
The data will be deleted after 24 months as soon as they are no longer required to achieve the purpose for which they were collected. For the personal data sent by email request, the achievement of the purpose is when the respective processing of the request is completed. The processing of the request is finished when the requesting person's concern has been conclusively clarified.
J. Disclosure
If Bilendo is compelled to disclose information to a law enforcement or government agency, Bilendo will provide the customer or data subject with reasonable notice of the request and cooperate with him/her to allow the customer to obtain a restraining order or other appropriate remedy, unless Bilendo is prohibited by law from doing so. Bilendo will not voluntarily disclose information about a customer or data subject to law enforcement or government authorities.
Appendix A - Data protection information in the application process.
We process the applicant data only for the purpose and within the scope of the application procedure in accordance with the legal requirements. The applicant data is processed to fulfill our (pre)contractual obligations within the scope of the application procedure in accordance with Art. 6 para. 1 lit. b. DSGVO Art. 6 para. 1 lit. f. DSGVO insofar as the data processing becomes necessary for us, e.g. within the scope of legal procedures (in Germany, § 26 BDSG also applies).
The application process requires applicants to provide us with applicant data. The necessary applicant data are marked if we offer an online form, otherwise result from the job descriptions and basically include the personal details, postal and contact addresses and the documents belonging to the application, such as cover letter, resume and the certificates. In addition, applicants can voluntarily provide us with additional information.
By submitting the application to us, applicants consent to the processing of their data for the purposes of the application process in accordance with the nature and scope set out in this privacy policy.
Insofar as special categories of personal data within the meaning of Art. 9 (1) DSGVO are voluntarily communicated within the scope of the application procedure, their processing shall additionally be carried out in accordance with Art. 9 (2) lit. b DSGVO (e.g. health data, such as severely disabled status or ethnic origin). Insofar as special categories of personal data within the meaning of Art. 9 (1) DSGVO are requested from applicants as part of the application process, their processing is additionally carried out in accordance with Art. 9 (2) a DSGVO (e.g. health data, if this is necessary for the exercise of the profession).
Applicants can submit their applications using an online form provided by the Personio GmbH platform on our website. Personio GmbH is a software for personnel management and recruiting based in Munich, Germany. The data is transmitted to us encrypted according to the state of the art. Please refrain from sending applications by mail or email. Irrespective of this, please note that emails are generally not sent encrypted and applicants must ensure encryption themselves. We can therefore not assume any responsibility for the transmission path of the application between the sender and the receipt on our server and therefore ask to use exclusively the provided online form via our online portal.
The data provided by applicants may be processed by us for the purposes of the employment relationship in the event of a successful application. Otherwise, if the application for a job offer is not successful, the applicants' data will be deleted. Applicants' data will also be deleted if an application is withdrawn, which applicants are entitled to do at any time.
Subject to a justified revocation by the applicant, the data will be deleted after a period of six months at the latest so that we can answer any follow-up questions about the application and meet our obligations to provide evidence under the Equal Treatment Act. Invoices for any reimbursement of travel expenses will be archived in accordance with tax law requirements.
Online appointment in the application process
For our online appointment management, we use the online service of meetergo GmbH, Hansaring 61, 50670 Cologne, Germany (hereinafter "meetergo"), which enables applicants to make appointments with the HR team by entering their appointment request and the personal data requested as part of the process (first and last name, contact data such as email address and telephone number) via meetergo. The data entered is stored and processed on the servers of meetergo GmbH. This is done solely for the purpose of processing the appointment request.
The privacy policy of meetergo GmbH applies, which you can find under the following link. We have concluded a corresponding commissioned data processing agreement with meetergo. The data processing takes place on protected servers in Germany.
Contact information will not be disclosed to third parties unless you have given your consent to do so or we are required to do so by law and/or governmental or court order.
We will delete your provided personal data after 6 months, unless your appointment request is further in the future, in which case we will delete your data within a reasonable time after the appointment request.
The legal basis of the processing is Art. 6 para. 1 lit. b) DS-GVO, if an employment relationship with you is established, otherwise Art. 6 para.1 lit. f) DS-GVO, as we have an interest in evaluating whether a certain applicant falls within our personnel requirements in order to realize our corporate purpose.
Appendix B - Creation and use of test accounts
Contact Us and Request - HubSpot
We use Hubspot to process your request for a test account. In this context, your data is collected via a Hubspot form and processed by the same provider. Personal data such as email address, first name, last name and phone number are processed in this process. HubSpot Inc. is a us company with a branch in Ireland (HubSpot, 2nd floor 30 North Wall Quay, Dublin 1, Ireland, Tel.: +353 1 5187500). This software is used in the area of CRM and supports Bilendo GmbH in the documentation, storage and processing of leads and existing customers. The purpose of the data processing is the comprehensive support of leads and prospective customers. The legal basis for the processing of personal data using the HubSpot service is Art. 6 para. 1 lit. a and f DSGVO. Bilendo GmbH uses the data collected by means of the HubSpot service only for the purposes stated above and will not pass this data on to third parties. For more information, please see the Terms of Use and the Privacy Policy of HubSpot Inc.. Standard Contractual Clauses (SCC) have been concluded with HubSpot as a basis for secure data processing. Through these clauses, Hubspot undertakes to comply with the European level of data protection when processing the relevant data, even when storing, processing and managing data in a third country. The Data Processing Agreement, which complies with the standard contractual clauses, has been concluded accordingly and can be viewed here. Furthermore, European data localization takes place. Contact: privacy@hubspot.com or by mail to HubSpot, Inc, 25 First Street, 2nd Floor, Cambridge, MA 02141 USA, Attn: Privacy.
The company is also certified in accordance with the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the USA, which is intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this can be obtained from the provider at the following link.
Creation and Deployment - Amazon Web Services
We use Amazon Web Services to create and provide the requested account. Germany Amazon Web Services GmbH is a subsidiary of the us company Amazon Web Service Inc. The provider is a cloud computing provider and supports Bilendo GmbH in the provision of IT infrastructure and application. As part of the creation and use of the test account, personal data such as email address, first name and last name are processed and stored. The legal basis for the processing of personal data by means of the Amazon Web Services service is Art. 6 para. 1 lit. a and f DSGVO. Bilendo GmbH uses the data collected by means of the Amazon Web Services service only for the purposes stated above and will not pass this data on to third parties. For more information, see the Terms of Use and the Privacy Policy of Germany Amazon Web Services GmbH. A corresponding order processing agreement and the Standard Contractual Clauses (SCC) have been concluded with Germany Amazon Web Services GmbH. Through these clauses, Amazon Web Services undertakes to comply with the European level of data protection when processing the relevant data, even when storing, processing and managing data in a third country. The data processing agreement, which corresponds to the standard contractual clauses, has been concluded accordingly and can be viewed here. Furthermore, a European data localization takes place. Contact: aws-EU-privacy@amazon.com.
The company is also certified in accordance with the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the USA, which is intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this can be obtained from the provider at the following link.
Communication - Google
We use Google Inc. as a means of communication to answer further questions about the creation and use of the test account. Personal data such as email address, first name, last name and telephone number are processed in this context. Google Inc. is a us company with a branch in Ireland (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, +353 1 543 1000). Google Inc. is used as a communication and storage service provider. The legal basis for the processing of personal data by means of the Google service is Art. 6 para. 1 lit. a and f DSGVO. Bilendo GmbH uses the data collected by means of the Google service only for the purposes stated above and will not pass this data on to third parties. For more information, please see the Terms of Use and the Privacy Policy of Google Inc.. Standard Contractual Clauses (SCC) have been concluded with Google as a basis for secure data processing. Through these clauses, Google undertakes to comply with the European level of data protection when processing the relevant data, even when storing, processing and managing data in a third country. The data processing agreement, which corresponds to the standard contractual clauses, has been concluded accordingly and can be viewed here. Furthermore, a European data localization takes place. Contact: data-access-requests@google.com.
The company is also certified in accordance with the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the USA, which is intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this can be obtained from the provider at the following link.
Appendix C - Tracking & Other Service Providers
Newsletter
With your consent, you can subscribe to our newsletter, with which we inform you about our current offers and news about Bilendo. The registration for our newsletter takes place according to the so-called double-opt-in procedure. This means that after your registration, we will send you an email to the email address you provided, asking you to confirm that you wish to receive the newsletter. If you do not confirm your subscription within 48 hours, your information will be blocked. In addition, we store your IP addresses used and times of registration and confirmation in each case. The purpose of this procedure is to be able to prove your registration and, if necessary, to clarify a possible misuse of your personal data.
The only mandatory data for sending the newsletter is your email address. The provision of further, separately marked data is voluntary and will be used to address you personally. After your confirmation, we store your registration data for the purpose of sending the newsletter. The legal basis is Art. 6 para. 1 p.1 lit. a DS-GVO.
You can revoke your consent to the sending of the newsletter at any time and unsubscribe from the newsletter. You can revoke your consent by clicking on the link provided in each newsletter email or by sending a message to the contact details provided in the imprint.
We would like to point out that we evaluate your user behavior when sending the newsletter. For this evaluation, the emails sent contain so-called web beacons or tracking pixels, which are single-pixel image files that are stored on our website. For the evaluation, we link the data mentioned in § 3 and the web beacons with your email address and an individual ID.
You can object to this tracking at any time by clicking on the separate link provided in each email or by informing us via another contact channel. The information will be stored as long as you have subscribed to the newsletter. After unsubscribing, we store the data purely statistically and anonymously. Contact (general)
When contacting us (e.g. by contact form, email, telephone or via social media), the user's details are processed for the purpose of handling the contact request and its processing pursuant to Art. 6 (1) lit. b) DSGVO. The user's details may be stored in a customer relationship management system ("CRM system") or comparable inquiry organization.
We delete the requests if they are no longer necessary. We review the necessity every two years; Furthermore, the legal archiving obligations apply.
Contact Us and Customer Care - HubSpot
We use HubSpot, a software from HubSpot Inc., USA, for our sales and customer support activities (e.g. user segmentation & CRM & contact forms). HubSpot Inc. is a us company with office in Ireland (HubSpot, 2nd floor 30 North Wall Quay, Dublin 1, Ireland, Tel: +353 1 5187500). This software is used in the area of CRM and supports Bilendo GmbH in the documentation, storage and processing of leads and existing customers. The purpose of the data processing is the comprehensive support of leads, prospects and customers. The legal basis for the processing of personal data by means of the HubSpot service is Art. 6 para. 1 lit. a and f DSGVO. Bilendo GmbH uses the data collected by means of the HubSpot service only for the purposes stated above and will not pass this data on to third parties. For more information, please see the Terms of Use and the Privacy Policy of HubSpot Inc.. Standard Contractual Clauses (SCC) have been concluded with HubSpot as a basis for secure data processing. Through these clauses, Hubspot undertakes to comply with the European level of data protection when processing the relevant data, even when storing, processing and managing data in a third country. The Data Processing Agreement, which complies with the standard contractual clauses, has been concluded accordingly and can be viewed here. Furthermore, European data localization takes place. Contact: privacy@hubspot.com or by mail to HubSpot, Inc, 25 First Street, 2nd Floor, Cambridge, MA 02141 USA, Attn: Privacy.
The company is also certified in accordance with the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the USA, which is intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this can be obtained from the provider at the following link.
Hosting and emailing (general)
The hosting services used by us serve to provide the following services: Infrastructure and platform services, computing capacity, storage space and database services, email dispatch, security services and technical maintenance services, which we use for the purpose of operating this online offering.
We, or our hosting provider, process inventory data, contact data, content data, contract data, usage data, meta data and communication data of customers, interested parties and visitors of this online offer on the basis of our legitimate interests in an efficient and secure provision of this online offer pursuant to Art. 6 para. 1 lit. f DSGVO in conjunction with Art. 28 DSGVO. Art. 28 DSGVO (conclusion of order processing contract).
Chat - HubSpot
We use HubSpot, a software from HubSpot Inc., USA, for our sales and customer support activities by offering a communication option as chat/chatbot functions. HubSpot Inc. is a us company with offices in Ireland (HubSpot, 2nd floor 30 North Wall Quay, Dublin 1, Ireland, Tel: +353 1 5187500). When using these chat functions, personal data may be processed.
HubSpot collects personal data such as your email address and signup date. Thus, when using the chat services within Bilendo, the following data is collected and processed: Contact data (e.g. email address), content data (e.g. text input), usage data (e.g. web pages visited, access times) or meta/communication data (e.g. device information, IP address). HubSpot relies on cookies and similar technologies for this purpose. For more information on Hubspot's use of cookies, please see the Cookie Policy. We also use HubSpot as a communication medium (sales activities and customer support), for example via email or messages in our product. As part of our User Agreement, HubSpot collects publicly available contact information associated with you, such as your email address, gender, company, job title, photos, website URLs, social networks, and etc., to improve your user experience. Learn more about HubSpot's privacy practices.
You must actively consent to the collection of your data and the setting of cookies by HubSpot. Any cookies are actively set through the cookie popup on the one hand. On the other hand, a consent banner is displayed when you use the chat for the first time.
The purpose of the data processing is the comprehensive support of leads, prospects and customers. The legal basis for the processing of personal data by means of the HubSpot service is Art. 6 para. 1 lit. a and f DSGVO. Bilendo GmbH uses the data collected by means of the HubSpot service only for the purposes stated above and will not pass this data on to third parties. For more information, please see the Terms of Use and the Privacy Policy of HubSpot Inc.. Standard Contractual Clauses (SCC) have been concluded with HubSpot as a basis for secure data processing. Through these clauses, Hubspot undertakes to comply with the European level of data protection when processing the relevant data, even when storing, processing and managing data in a third country. The Data Processing Agreement, which complies with the standard contractual clauses, has been concluded accordingly and can be viewed here. Furthermore, European data localization takes place. Contact: privacy@hubspot.com or by mail to HubSpot, Inc, 25 First Street, 2nd Floor, Cambridge, MA 02141 USA, Attn: Privacy.
The company is also certified in accordance with the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the USA, which is intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this can be obtained from the provider at the following link.
Collection of access data and log files
We, or rather our hosting provider, collects on the basis of our legitimate interests within the meaning of Art. 6 para. 1 lit. f. DSGVO data about each access to the server on which this service is located (so-called server log files). The access data includes the name of the website accessed, file, date and time of access, amount of data transferred, notification of successful access, browser type and version, the user's operating system, referrer URL (the previously visited page), IP address and the requesting provider.
Log file information is stored for security reasons (e.g. to clarify acts of abuse or fraud) for a maximum of 7 days and then deleted. Data whose further storage is required for evidentiary purposes is exempt from deletion until final clarification of the respective incident.
Google Analytics
We use Google Analytics, a web analytics service provided by Google LLC ("Google"), on the basis of our legitimate interests (i.e. interest in the analysis, optimization and economic operation of our online offering within the meaning of Art. 6 (1) lit. f. DSGVO) Google Analytics, a web analytics service provided by Google LLC ("Google"). Google uses cookies. The information generated by the cookie about the use of the online offer by the users is usually transmitted to a Google server in the USA and stored there.
Google will use this information on our behalf to evaluate the use of our online offer by users, to compile reports on the activities within this online offer and to provide us with other services related to the use of this online offer and the Internet. In doing so, pseudonymous usage profiles of the users can be created from the processed data.
We only use Google Analytics with IP anonymization enabled. This means that the IP address of the user is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there.
The IP address transmitted by the user's browser is not merged with other data from Google. Users may prevent the storage of cookies by selecting the appropriate settings on their browser software; users may also prevent the collection of data generated by the cookie and related to their use of the online offer from Google and the processing of this data by Google by downloading and installing the browser plugin available at this Link.
For more information about Google's use of data, settings and opt-out options, please see Google's privacy policy and the settings for the display of advertising by Google.
Users' personal data is deleted or anonymized after 14 months.
Standard Contractual Clauses (SCC) have been concluded with Google as a basis for secure data processing. Through these clauses, Google undertakes to comply with the European level of data protection when processing the relevant data, even when storing, processing and managing data in a third country. The data processing agreement, which corresponds to the standard contractual clauses, has been concluded accordingly and can be viewed here. Furthermore, a European data localization takes place. Contact: data-access-requests@google.com.
The company is also certified in accordance with the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the USA, which is intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this can be obtained from the provider at the following link.
Google AdWords and Conversion Measurement
We use the services of Google LLC, 1600 Amphitheatre Park Park Mountain View, CA 9.0.2008 ("Google") on the basis of our legitimate interests (i.e. interest in the analysis, optimization and economic operation of our online offer within the meaning of Art. 6 para. 1 lit. f. DSGVO). DSGVO) the services of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, ("Google").
We use the online marketing method Google "AdWords" to place ads in the Google advertising network (e.g., in search results, in videos, on web pages, etc.) so that they are displayed to users who have a presumed interest in the ads. This allows us to display ads for and within our online offering in a more targeted manner in order to present users only with ads that potentially match their interests. If, for example, a user is shown ads for products in which he or she was interested on other online offers, this is referred to as "remarketing". For these purposes, when our website and other websites on which the Google advertising network is active are called up, a code is executed directly by Google and so-called (re)marketing tags (invisible graphics or code, also referred to as "web beacons") are integrated into the website. With their help, an individual cookie, i.e. a small file, is stored on the user's device (comparable technologies can also be used instead of cookies). This file records which websites the user has visited, which content the user is interested in and which offers the user has clicked on, as well as technical information about the browser and operating system, referring websites, time of visit and other information about the use of the online offer.
Furthermore, we receive an individual "conversion cookie". The information obtained with the help of the cookie is used by Google to create conversion statistics for us. However, we only learn the anonymous total number of users who clicked on our ad and were redirected to a page tagged with a conversion tracking tag. However, we do not receive any information that personally identifies users.
User data is processed pseudonymously within the Google advertising network. I.e. Google does not store and process e.g. the name or email address of the users, but processes the relevant data cookie-related within pseudonymous user profiles. I.e. from Google's perspective, the ads are not managed and displayed for a specifically identified person, but for the cookie holder, regardless of who this cookie holder is. This does not apply if a user has explicitly allowed Google to process the data without this pseudonymization. The information collected about the users is transmitted to Google and stored on Google's servers in the USA.
You can prevent the collection of your data by Google Adwords by clicking on the link at the end of the privacy policy. An opt-out cookie will then be set, which prevents the collection of your data during future visits to this website. For more information about Google's use of data, settings and opt-out options, please see Google's privacy policy and the settings for the display of advertising by Google.
Standard Contractual Clauses (SCC) have been concluded with Google as a basis for secure data processing. Through these clauses, Google undertakes to comply with the European level of data protection when processing the relevant data, even when storing, processing and managing data in a third country. The data processing agreement, which corresponds to the standard contractual clauses, has been concluded accordingly and can be viewed here. Furthermore, a European data localization takes place. Contact: data-access-requests@google.com.
The company is also certified in accordance with the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the USA, which is intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this can be obtained from the provider at the following link.
Google Doubleclick
We use the services of Google LLC, 1600 Amphitheatre Park Park Mountain View, CA 9.0.2008 ("Google") on the basis of our legitimate interests (i.e. interest in the analysis, optimization and economic operation of our online offer within the meaning of Art. 6 para. 1 lit. f. DSGVO). DSGVO) the services of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, ("Google").
We use the online marketing method Google "Doubleclick" to place ads in the Google advertising network (e.g., in search results, in videos, on web pages, etc.). Double Click is characterized by the fact that ads are displayed in real time based on presumed user interests. This allows us to display ads for and within our online offering in a more targeted manner to present users only with ads that potentially match their interests. If, for example, a user is shown ads for products in which he or she was interested on other online offers, this is referred to as "remarketing". For these purposes, when our website and other websites on which the Google advertising network is active are called up, a code is executed directly by Google and so-called (re)marketing tags (invisible graphics or code, also referred to as "web beacons") are integrated into the website. With their help, an individual cookie, i.e. a small file, is stored on the user's device (comparable technologies can also be used instead of cookies). This file records which websites the user has visited, which content the user is interested in and which offers the user has clicked on, as well as technical information about the browser and operating system, referring websites, time of visit and other information about the use of the online offer.
The IP address of the user is also recorded, whereby this is truncated within member states of the European Union or in other contracting states to the Agreement on the European Economic Area and only in exceptional cases is transferred in full to a Google server in the USA and truncated there. The aforementioned information may also be combined on the part of Google with such information from other sources. If the user subsequently visits other websites, he may be shown ads tailored to his interests based on his user profile.
User data is processed pseudonymously within the Google advertising network. I.e. Google does not store and process e.g. the name or email address of the users, but processes the relevant data cookie-related within pseudonymous user profiles. I.e. from Google's perspective, the ads are not managed and displayed for a specifically identified person, but for the cookie holder, regardless of who this cookie holder is. This does not apply if a user has expressly allowed Google to process the data without this pseudonymization. The information collected by Google marketing services about users is transmitted to Google and stored on Google's servers in the USA.
For more information about Google's use of data, settings and opt-out options, please see Google's privacy policy and the settings for the display of advertising by Google.
Standard Contractual Clauses (SCC) have been concluded with Google as a basis for secure data processing. Through these clauses, Google undertakes to comply with the European level of data protection when processing the relevant data, even when storing, processing and managing data in a third country. The data processing agreement, which corresponds to the standard contractual clauses, has been concluded accordingly and can be viewed here. Furthermore, a European data localization takes place. Contact: data-access-requests@google.com.
The company is also certified in accordance with the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the USA, which is intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this can be obtained from the provider at the following link.
Pendo
We use Pendo, a web analytics service of the provider "Pendo.io, Inc.", 301 Hillsborough St. Suite 1900, 277 Raleigh, NC, USA, on the basis of our legitimate interests (i.e. interest in the analysis, optimization and economic operation of our online offer within the meaning of Art. 6 (1) lit. f. DSGVO) Pendo, a web analytics service provided by the provider "Pendo.io, Inc", 301 Hillsborough St, Suite 1900, 276031 Raleigh, NC, USA. In addition, Pendo has an integration with G2. G2 is a rating portal of "G2.com, Inc.". Pendo processes the name and email address of registered and logged-in Bilendo users for this purpose. This information is transmitted, stored and processed exclusively on servers in the EU.
Pendo will process this information on our behalf in order to give users of our online offer the opportunity to rate it. The submission of a rating is voluntary. No information is automatically transmitted to G2. When visiting the G2 site, the data protection provisions of G2 apply. You can find them here.
Pendo is committed to complying with the European General Data Protection Regulation by offering a Data Processing Addendum, including the standard contractual clauses. The DPA, including standard contractual clauses was concluded with Pendo. Additional information is provided in Pendo's Privacy Policy.
LinkedIn Insight Tag
On our website, we use the LinkedIn Insight Tag for marketing and analysis purposes. The provider is LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA. By using the Insight Tag, we can, on the one hand, access information to analyze website usage and, on the other hand, display advertising content and retargeting on other websites tailored to your interest. For this purpose, a cookie is set in your browser. This has a validity of 90 days. Through the tag, metadata such as IP address, timestamp, and page events are collected, as well as LinkedIn demographic information when an active LinkedIn member cookie is present.
If you are registered with LinkedIn, it is possible for LinkedIn to assign your activities and interactions with our online offer and website to your user account. LinkedIn is committed to complying with the European General Data Protection Regulation by offering standard contractual clauses, so-called Data Processing Addendum. If you are a member of LinkedIn, you can disable the Insight tag with this link. You can prevent the collection of your data by setting a general opt-out at the end of the privacy policy.
Online presence in social media
We maintain online presences within social networks and platforms in order to be able to communicate with the customers, interested parties and users active there and to inform them about our services there. When calling up the respective networks and platforms, the terms and conditions and data processing policies of their respective operators apply.
Unless otherwise stated in our privacy policy, we process the data of users if they communicate with us within the social networks and platforms, e.g. write posts on our online presences or send us messages.
Integration of third-party services and content
Within our online offer, we use content or service offers of third-party providers on the basis of our legitimate interests (i.e. interest in the analysis, optimization and economic operation of our online offer within the meaning of Art. 6 para. 1 lit. f. DSGVO) content or service offers from third-party providers in order to integrate their content and services, such as videos or fonts (hereinafter uniformly referred to as "content").
This always requires that the third-party providers of this content perceive the IP address of the user, since without the IP address they could not send the content to their browser. The IP address is thus required for the display of this content. We endeavor to use only such content whose respective providers use the IP address only for the delivery of the content. Third-party providers may also use so-called pixel tags (invisible graphics, also known as "web beacons") for statistical or marketing purposes. The "pixel tags" can be used to evaluate information such as visitor traffic on the pages of this website. The pseudonymous information may also be stored in cookies on the user's device and may contain, among other things, technical information about the browser and operating system, referring websites, time of visit and other information about the use of our online offer, as well as be combined with such information from other sources.
Youtube
We integrate the videos of the platform "YouTube" of the provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Click here for the privacy policy. You can use the opt-out function via this link.
Standard Contractual Clauses (SCC) have been concluded with Google as a basis for secure data processing. Through these clauses, Google undertakes to comply with the European level of data protection when processing the relevant data, even when storing, processing and managing data in a third country. The data processing agreement, which corresponds to the standard contractual clauses, has been concluded accordingly and can be viewed here. Furthermore, a European data localization takes place. Contact: data-access-requests@google.com.
The company is also certified in accordance with the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the USA, which is intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this can be obtained from the provider at the following link.
Google Fonts
This site uses Google Fonts from the provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA for the uniform display of fonts. Google Fonts is installed locally. There is no connection to the servers of Google LLC. Further information on Google Fonts can be found in Google LLC’s privacy policy.
Google Maps
We integrate the maps of the service "Google Maps" of the provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. The processed data may include, in particular, IP addresses and location data of the users, which, however, are not collected without their consent (usually executed within the settings of their mobile devices). The data may be processed in the USA. Click here for the privacy policy. You can use the opt-out function via this link.
Standard Contractual Clauses (SCC) have been concluded with Google as a basis for secure data processing. Through these clauses, Google undertakes to comply with the European level of data protection when processing the relevant data, even when storing, processing and managing data in a third country. The data processing agreement, which corresponds to the standard contractual clauses, has been concluded accordingly and can be viewed here. Furthermore, a European data localization takes place. Contact: data-access-requests@google.com.
The company is also certified in accordance with the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the USA, which is intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this can be obtained from the provider at the following link.
GENERAL NOTICE
We ask you to regularly inform yourself about the content of our privacy policy. We adapt the data protection declaration as soon as the changes in the data processing carried out by us make this necessary. We will inform you as soon as the changes require an act of cooperation on your part (e.g. consent) or other individual notification.
In addition, we offer information on the subject of data protection notices for Business Partners, and for Employees & Applicants.