AR Automation & Credit Management
Finance automation in one integrated platform

AR Automation stands for Accounts Receivable Automation, i.e. the software-supported automation of processes in accounts receivable accounting. These include processes such as Open Item Management, Dunning, Clarification Management, Dispute Management, Reporting and the management of Debit Notes.

Credit Management is concerned with the efficient management of credit on the debit side in the form of customer loans granted. These customer credits arise from the granting of payment terms (e.g. 30 days) and open items. In order to reduce payment defaults and high levels of outstanding accounts, it is important to keep track of open items and granted credit limits (e.g. 50,000.00 EUR) and to actively manage them. Modern credit management software is able to divide customers into risk classes. This modern solution combines internal parameters in the so-called internal credit scoring (e.g. payment experience) and external parameters in the so-called external credit scoring (e.g. credit agency information, external payment experience). These tasks are usually performed with the help of software by credit management staff, the credit managers. The management function in credit management reports to the finance department, at most to the CFO. Often, a Head of Treasury has strategic responsibility.

AR Automation is concerned with the automation of debtor processes. In credit management, it is about the administration of granted customer credits and their risk profile (credit scoring). In both cases, the efficient use of software is indispensable. Workflows, i.e. plannable rules of behavior and decision paths for software, help to make a large number of decisions automatically and to facilitate the daily work of users (accounts receivable clerks, credit managers).

Data security at Bilendo is ensured through three interconnected components. Firstly, through the security of the infrastructure; secondly, through the security of the information systems; and thirdly, through the security of the application itself.

The processing of your data takes place according to the highest security standards (according to DSGVO / GDPR) on German servers. Your data and that of your customers is located in Frankfurt a. M. in a state-of-the-art data center of Amazon Web Services Germany (AWS). AWS data centers are certified according to ISO27001, ISO27018, ISO27017, PCI DSS Level 1 and SOC1-3.

Any connection to and from Bilendo is only SSL encrypted.

In addition to pure data transfer encryption, Bilendo protects all incoming and outgoing data transfer via the Cloudflare cloud firewall service.

Furthermore, Bilendo undergoes regular audits / certification within the framework of ISO27001 and TISAX.

Ususally only a few days pass from the decision to introduce the system to the initial implementation. As part of a proof-of-concept (POC), we support you in extracting the data, integrating Bilendo into your processes and introducing it to your employees. From order to go-live, you should allow 8-12 weeks per market/country. Global rollout projects are continuously supported by our Customer Onboarding Team.

Yes, but not many. Bilendo is a true cloud application that doesn't require installation, customization, or time-consuming updates or maintenance from you. Our implementation architects support you in extracting the data from your source system.

You work with Bilendo, we take care of the rest.

No. All configuration, settings and workflows are designed in such a way that they can be carried out by your specialist department without IT knowledge. Otherwise: You work with Bilendo, we take care of the technology.

Prices are not based on your sales.

Instead, we rely on "value-based pricing", which is based on how much added value we create for your company. This is based on the number of active debtors and the number of active users. If a debtor is part of a dunning run, part of an internal clarification or part of a customer letter, it is classified as an active debtor. Thus, we only charge for your "problem customers", i.e. exactly where you also have the most effort.

Hint: At the beginning of using Bilendo, it can be difficult to determine the exact number of active debtors. A good guideline of monthly active debtors is the number of reminders sent per month. Our billing and payment methods help companies find this. Monthly billing automatically adjusts to demand. The annual billing brings predictability and calculates the monthly overuse.

You can import your data from different sources/systems at Bilendo. First and foremost, your customer sub-ledger is important.

Different systems, such as your ERP or CRM system, can be easily connected to Bilendo via interfaces (API) or via batch interface. The number of systems does not matter.

If you have several financial systems in use or want to consolidate many company codes in one place, you can use Bilendo to create a central data point and establish a homogeneous process across the various data pools. This way you increase efficiency and transparency in your company.

At the beginning of the cooperation, we provide you with a free test account. In the test account, you can first get to know all functions with exemplary data.

Later, we will integrate your data from the customer sub-ledger into this test account in order to put the processes through their paces. The fully encapsulated test environment ensures that you can test comprehensively without your customers noticing.

At the end of the test phase, we hand over a "turnkey" system that you can transfer to the productive processes in your company after approval.